FAQs
SHOPPING & DINING
What stores are available at Hillsdale Shopping Center?
Hillsdale Shopping Center features over 130 retail stores including Nordstrom, Macy’s, and a variety of specialty shops with fashion, beauty, home furnishings, gifts, and more. The curated mix of retailers feature both national name brands and locally owned boutiques. A full list is available online here.
How many dining options are available at Hillsdale Shopping Center?
There are more than 20 dining options, ranging from casual eateries to fine dining restaurants, as well as a great selection of grab-and-go in the Dining Terrace. A full list of restaurants is available online here.
Are there vegetarian or gluten free foods available?
Yes, multiple restaurants and food vendors offer vegetarian, vegan menus, and gluten free options.
ENTERTAINMENT & EVENTS
What entertainment options does Hillsdale Shopping Center offer?
The center features a luxury cinema, seasonal events, bowling, bocce, escape rooms, and VR game experiences. A full list of entertainment venues is available online here. In addition, family-friendly activities are hosted throughout the year including seasonal holiday events and outdoor summer concerts.
How often are events held at Hillsdale Shopping Center?
Hillsdale Shopping Center hosts over 7 signature events annually, including Lunar New Year Festivities, Tree Lighting & Santa Arrival, Photos with Santa and the Easter Bunny, costumed character meet & greets, and community gatherings. A full list of events is updated regularly and available online.
How does Hillsdale Shopping Center support the local community?
Hillsdale Shopping Center invites the community to host events and community performances throughout the year at the mall.
How can I become a sponsor of events or host an activation at Hillsdale Shopping Center?
If you would like to become a sponsor of Hillsdale Shopping Center events or have interest in hosting an activation on property, contact the management office at (650) 586-7750.
VISIT & CONTACT
Where is Hilldale Shopping Center located?
Hillsdale Shopping Center is located off the corner of Hillsdale Blvd and El Camino Real in San Mateo.
358 Hillsdale Mall | San Mateo, CA 94403
What are the hours of the Shopping Center?
Hillsdale Shopping Center is open Monday-Saturday (10am-9pm) and Sunday (11am-7pm). Extended holiday hours will be available here. The Center is closed Thanksgiving, Christmas and Easter.
How can I contact Hillsdale Shopping Center?
For inquires, call the Customer Service Center at (650) 586-7750. The Customer Service Center staff is available on-site to answer questions at (2) convenient locations:
- Lower Level | South End (near Mac)
- Lower Level | North Block (across from Shake Shack)
The staff is on-site daily, Monday-Saturday (10am-9pm) and Sunday (11am-7pm). Seasonal hours may apply.
Where can I find information about leasing retail or restaurant space at Hillsdale Shopping Center?
Contact Annie Riedman at ARiedman@northwoodretail.com for leasing inquiries at Hillsdale Shopping Center.
Is there security at Hillsdale Shopping Center?
Yes. The security team can be contacted at (650) 766-6299.
Does Hillsdale Shopping Center list job opportunities at the mall?
Yes, Hillsdale Shopping Center lists job opportunities provided by retailers and restaurants on our website here.
ACCESSIBILITY & SERVICES
Does Hillsdale Shopping Center have public restrooms and if so, where are they located?
Yes, Hillsdale Shopping Center offers ADA compliant public restrooms including family lounges with child amenities located:
- Upper Level in the Dining Terrace
- Upper Level near Ann Taylor
- Lower Level Customer Service Center (South) Family Lounge
In addition, there are restrooms located inside Nordstrom & Macy’s.
Is Hillsdale Shopping Center accessible for guests with disabilities?
Yes, the mall is fully accessible, with ramps, elevators, accessible restrooms, and reserved parking spaces.
Is there free parking at Hillsdale Shopping Center?
For customer convenience, free covered and open self-parking is available to all guests in any of the 5 parking garages on property. Click here for additional information.
- Macy's and Nordstrom on East and West Sailer Drives
- North Deck at 31st Avenue & East Sailer Drive
- South Lots along Hillsdale Blvd.
Is there an alternative transit service to reach Hillsdale Shopping Center?
Yes, alternative transit resources are available for sustainable transportation usage. This includes local SamTrans Bus, CalTrain, bicycling, Taxi/Uber/Lyft services, ride sharing, and Bay Area Rapid Transit (BART). Click here for more information.
Does Hillsdale Shopping Center offer free Wi-Fi?
Yes, free Wi-Fi is available in the Dining Terrace and the North Bloc